FAQ's
What is a pre-loss drone inspection?
A pre-loss drone inspection uses high-resolution aerial photography and video to document your property’s condition before any disaster, such as fire, windstorm, or other covered events. This evidence supports insurance claims by precisely showing what was intact prior to damage.
Will my insurance company accept a Wilco Visuals drone report?
Most California insurers are legally required to review all relevant documentation, including drone reports. Certified and properly prepared reports from trained inspectors like Wilco Visuals have a high acceptance rate as supporting evidence.
Are Wilco Visuals inspectors certified?
Yes, our inspectors hold recognized industry certifications (e.g., VIITA, OSHA) and FAA Part 107 Remote Pilot certificates for commercial drone operations. This ensures compliance with insurance and California regulations.
Is drone inspection legal in California?
Absolutely—provided the operator is FAA certified, follows local laws, and has property owner consent for inspections.
What information does Wilco Visuals collect during an inspection?
-
Aerial and ground photos/videos of buildings, roofs, landscaping, and risk areas
-
Geotagged, time-stamped media for evidence reliability
-
Notes documenting visible risks, defects, and property features
-
Inspection summary signed by a certified inspector
How does a drone inspection help with filing a claim?
The drone report provides clear, time-stamped proof of your property's condition before loss, helping prevent disputes, speed claims, and challenge insurer errors versus low-quality imagery.
What if my insurer refuses the drone report?
California law requires insurers to consider homeowner-supplied evidence. Professionally certified documentation is harder to dismiss, and Wilco Visuals can assist in ensuring your report is officially acknowledged.
How do I schedule a Wilco Visuals drone inspection?
Contact us to book. We’ll guide you through preparation steps, access requirements, and will provide all inspection documents after the flight.
What do I need to provide before inspection?
Authorization as property owner or agent, and safe access to inspection areas. Wilco Visuals handles flight planning, notifications, and legal compliance.
Are reports signed by authorized credentials?
Yes, by VIITA-certified inspectors endorsed by most insurers. We coordinate specialists for complex cases when needed.
Can I get copies of the drone images sent to my insurer?
Yes, Wilco Visuals provides all images, summaries, and documents. California law grants homeowners access to all evidence used in claims.
How long does an inspection take?
Most residential inspections take under two hour onsite. Full reports are typically delivered within two business days; commercial jobs may vary by complexity.
Can Wilco Visuals help if my insurance claim is denied?
Yes. We refer clients to insurance advocates and legal professionals who specialize in claim disputes. Your professional drone report is a powerful tool for contesting denials or underpayments.